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Job Number: 16774
Base Pay: negotiable
Employee Type: Direct Hire
Experience: Medical_Health_Care
Contact: Kathleen Boland
Phone: 502-459-0252
Email: kathleen.boland@employbridge.net
Fax: 502-459-0482

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Billing Manager

JOB DESCRIPTION

GENERAL SUMMARY OF DUTIES: Responsible for managing, supervising and coordinating activities of the Billing Department. SUPERVISION RECEIVED: Reports to the Chief Administrative Officer (CAO) SUPERVISION EXERCISED: Exercises supervision over billing department staff. ESSENTIAL FUNCTIONS: 1. Plans, directs, and supervises the daily operation of billing department functions. 2. Assists the CAO in developing, implementing, and revising departmental policies and procedures. 3. Directs registration, patient insurance, billing and collections and data processing to ensure accurate patient billing and efficient account collection. 4. Reviews current status of patient accounts to identify and resolve billing and processing problems in a timely manner. 5. Establishes and implements a system for the collection of delinquent accounts ensuring third- party payors are contacted. 6. Establishes and recommends credit and collection policies. Makes recommendations for improvement. 7. Solves difficult payment and associated billing department problems. Audits problem accounts. 8. Maintains contacts with other practice departments to obtain and analyze additional patient information to document and process billings. 9. Develops and implements new procedures to improve the quality and quantity of work processed, and ensures policies are communicated and administered consistently. 10. Develops and oversees billing systems and works with information technology to ensure timely and accurate implementation. 11. Assists with the evaluation of third party contracts to ensure optimal reimbursement levels for all services rendered. 12. Oversees the appropriate coding for all office and hospital services, as well as the timely submission of provider charges. 13. Assists in developing and administering billing department operating budget. 14. Supervises, trains, orients and evaluates performance over assigned personnel. Recommends merit increases, promotions, disciplinary actions. 15. Produces month-end statistical reports for CAO and all providers. Conducts analysis work as needed. 16. Monitors daily operating activity of department and makes necessary adjustments in work assignments. 17. Initiates and answers pertinent correspondence. Prepares and writes reports. Maintains required records and files. 18. Maintains knowledge of and complies with established policies and procedures including government, insurance and third-party payor regulations. 19. Conducts monthly department meetings and attends bi-weekly manager’s meetings, monthly operations meetings, and other meetings as required. 20. Participates in professional development activities and maintains professional affiliations. 21. Maintains confidentiality in regard to patients accounts status. The job holder must demonstrate current competencies applicable to job position. EXPERIENCE: Minimum of five to seven years medical office experience in billing and/or accounting with a minimum of three years of supervisory or management experience. KNOWLEDGE: 1. Knowledge of basic accounting and management principles. 2. Knowledge of computer accounting programs, spreadsheets and applications. 3. Knowledge of medical terminology, coding and office procedures. 4. Knowledge of third-party and insurance procedures, regulations and billing requirements and government reimbursement programs. SKILLS: 1. Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public. 2. Skill in developing, implementing and administering budgets. ABILITIES: 1. Ability to process patients and public billing inquiries. 2. Ability to identify, solve problems, and correct errors. 3. Ability to plan work flow and implement appropriate actions. PHYSICAL/MENTAL DEMANDS: Frequent mobility and/or sitting required for extended periods of time. Manual dexterity for using a calculator and computer keyboard. Some bending and stooping required. ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in a busy office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry or upset people. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

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